Refund policy

What can I return?

• As a company policy, we can either give as a store credit or credit the amount back to the source bank from where the payment has been made if the product is received back in the original condition. 

• If you would like to have a size exchange for the product you have ordered or if the product is damaged, please inform us within 7 days of the receipt of the product by writing to us at support@theanarkalishop.com with the order number, full name, address, and size change required/ images of the damaged product and our customer care team will contact you within 1-2 business days and will guide you through the process of exchanging the product. We request you to please assist them if they ask you for further information or photographs to access your return request. 

• We reserve the right to refuse a return of a product purchased from us if the product is not received in its original condition, or is received damaged or has been found to be used. All products to be returned must be notified to support@theanarkalishop.com within 7 days of receipt of your order and dispatched within 7 working days of the receipt of the order. We would require you to deliver all the original documents with the product.
  

• All products under SALE or purchased using a coupon/discount code are not valid for any exchange or return.

• If you receive a defective product it can be returned within 7 days from order delivery with original packing and tags. 

Where do I send my return?

• Please make sure that the following address is clearly printed/written on your returns parcel with the TAS order # number. We Do not provide Pickup service, hence the order needs to be self-shipped in case of an exchange. The sender has to bear the returns shipping cost.

Contact:+91 98409 29315